Privacy Policy
Effective November 14, 2026
This policy explains what information Ousia LLC (“OUSIA”, “we”) collects through ousiajourneys.com and our booking process, how we use it, and the choices you have. If you have any questions, write to us at ousiaretreats@gmail.com.
What we collect
- Website visits. When you visit our pages, our host (DreamHost) and the Meta Pixel automatically receive standard technical information such as your IP address, browser and device type, the pages you view, and actions such as tapping “Reserve your spot”. Our pages also load fonts from Google Fonts, which receives your IP address.
- Booking and payment. Payments are processed by Stripe. We receive your name, email address and booking details; your card details are handled by Stripe and are never seen or stored by us.
- Screening questionnaire. Before confirming your place, we ask you to complete a confidential medical and psychological questionnaire through Google Forms. This may include sensitive health information.
- Messages. Anything you choose to send us by email.
How we use it
- To process your booking, communicate with you, and prepare for and deliver our sessions.
- To assess whether an experience is safe and suitable for you. Screening information is read only by our facilitation team, is used only for this purpose, and is never used for advertising or shared with advertising partners.
- To understand how visitors use our pages and to measure, improve and show our ads on Meta platforms (Facebook and Instagram), including to people who have visited our pages.
Cookies and the Meta Pixel
We use the Meta Pixel, a small piece of code from Meta Platforms, Inc., which may set cookies or use similar technologies to record visits and actions on our pages. Meta may use this information, together with other information it holds, to provide measurement and advertising services. You can learn more and manage your preferences in Meta’s Privacy Policy and your Facebook ad preferences, or by blocking cookies in your browser settings. You can also opt out of interest-based advertising from participating companies at optout.aboutads.info.
Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run OUSIA: DreamHost (website hosting), Stripe (payments), Google (fonts, forms and email) and Meta (ad measurement), each under their own privacy terms, and when required by law.
How long we keep it
We keep booking and screening information only as long as needed to provide our services, meet our professional and legal obligations, and keep records of our work, and then delete it.
Your choices and rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop using your website activity for advertising. Depending on where you live, including California, you may have additional rights under local law, and we will not treat you differently for exercising them. To make a request, email ousiaretreats@gmail.com.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy from time to time. The effective date above shows when it last changed.